Payment claim

Report a payment issue or exceptional circumstance. The more accurate the information you provide, the faster the administration can review your case.

Before you begin

This form is intended for payment issues, not for voluntary withdrawal from classes.

Duplicate payment
Incorrect amount
Payment made by mistake
Unrecognized payment
Technical error
Exceptional circumstance

Important

Withdrawal or voluntarily stopping classes after the school year has begun does not entitle you to a refund when a place has been reserved.

Help Center

Your contact details

First name *

Last name *

Email *

Phone

Payment details

Reason *

Invoice number

Payment reference

Payment date

Amount

€

Payment method

Describe your request *

Attachments

PDF or image. Maximum 5 MB per file.